Our Dependence on Expertise: Is It Hindering Our Productiveness? | UK Information

Do we actually want robotic waiters or restaurant menus accessible solely by QR code? (Image: The Beachcomber)

What’s your tackle our dependence on expertise?

It’s not only a concern for older of us; readers of all ages are sharing their ideas on the subject.

It’s turning into obvious that an increasing number of companies depend on having a tool, however the query is: has this really led to improved service? What if you happen to merely don’t need one?

Right here we share just a few their views – tell us what you suppose.

‘Substituting all the pieces with expertise is lazy and tragic’

Additional to the dialogue on these pages about whether or not we’re marching in direction of a faceless, tech-driven dystopia, a dialogue partially prompted by rail operators’ plans to shut all ticket workplaces (MetroTalk, Fri).

As a 20-year-old pupil, I can say that it’s not simply the oldies discovering our reliance on expertise completely unhappy.

The opposite day, my boyfriend and I went to a restaurant. Once we requested to see the menu, the waiter simply pointed to a QR code. Once we then tried to order meals by him, he advised us we might solely order it on-line.

Can we please deliver talking to one another and doing our jobs again into vogue? Substituting all the pieces with expertise is lazy and tragic for us all.

Jeanie, London

The ‘zombiefication’ of the fashionable good telephone world


Do our smartphones make us ignorant? (Image: CHRISTOPH SCHMIDT/DPA/AFP by way of Getty)

I completely agree with Fi Rosen (MetroTalk, Wed), who bemoaned the ‘zombiefication’ of the fashionable smartphone world.

Sure, all people is strolling about glued to their rattling telephones on a regular basis, strolling into you. No one speaks to 1 one other. Ignorant individuals in every single place. Poor service in retailers. I’m 47 but it surely has by no means been like this and so dangerous. Helen, by way of e mail

Why has there been no full public session on the march of this inhuman techno-dystopia? And whose pursuits are being served by it? It’s excessive time that humanity thinks once more. Richard, Stroud

Paul (MetroTalk, Fri) asks what Fi Rosen would have product of the invention of the motorcar, TV and money machines and describes her as having an ‘inexplicable worry of latest expertise’.

Fi doesn’t have a worry of expertise, she was merely making an statement that the fashionable world has created an setting the place individuals not want to speak to a different human being.

On this technical world that has seduced so many, individuals have learnt to converse sarcastically, simply as Paul did.

Possibly he ought to take some on-line lessons on easy methods to be nice and respectful? Anne, London

Automation merely isn’t inclusive but

I’m 71 and am discovering it very tough to entry companies as a result of my lack of good tools. Additionally, I grew up within the paper-and-pen period.

I and plenty of hundreds like me have gotten marginalised.

This nation is just not as inclusive because it likes to suppose it’s. Valerie Ewart, Newcastle Upon Tyne

These deliberate ticket workplace closures are a scandal. I’ve already been lowered to tears attempting to deal with on-line bookings. Archan James, by way of e mail


Tell us what you suppose…

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Final 12 months over 120million tickets have been purchased at a ticket workplace – why get rid?

 A closed ticket office at Slough Railway Station.

Rail authorities are closing ticket workplaces as a result of too few individuals use them (Image: Maureen McLean/REX/Shutterstock)

The rail authorities are closing ticket workplaces as a result of solely 12 per cent of individuals use them.

The newest figures present there have been 990million rail journeys within the 12 months to March 2022, which signifies that ticket workplaces have been used nearly 120million instances.

Now, 12 per cent feels like not a lot however 120million sounds a fantastic deal. What would the individuals who have been concerned in these 120million transactions do with out the ticket workplace? A foolhardy proposal. Howard Walmsley, Bromley

Making an attempt to withstand? Assume once more…

Our freedom of alternative is being eroded. We’re being pressured to do our banking on-line, which not everybody needs to do.

Electrical autos are being rolled out, regardless of the infrastructure not being in place. Automobile producers are various kinds of gasoline. However can the batteries be recycled? Will the Nationwide Grid be capable to address the spikes on utilization? What occurs in an influence reduce?

An out of order ticket machine

What occurs after they break? (Image: flickr Editorial/Getty)

And now they need to shut ticket workplaces. What occurs when the machine isn’t working?

There are such a lot of apps on the market for all the pieces however with reminiscence overload over usernames and passwords, individuals have a tendency to make use of the identical ones, leaving themselves open to being scammed.

And so the listing goes on – the subsequent technology is not going to have the face-to-face interplay others have been fortunate to have. Jo, Kent

These applied sciences haven’t been developed for our profit however somewhat to make or get monetary savings. Trevor, Barnes

I’d say we’ve about 5 years earlier than money disappears and all the pieces is monitored. You gained’t even be capable to come out to purchase a loaf of bread with out Huge Brother understanding the place you’re.

Oh, but it surely’s a lot simpler, individuals say, instances change. Or they are saying they don’t have anything to cover, so what’s the issue?

However that’s not likely the purpose is it? I’m not a conspiracy theorist or something however I don’t need to dwell in a society like that. I need the choice as a free agent. Dec, Essex

And eventually… A reader provides their perspective on the problems going through males

Caitlin Moran

Caitlin Moran’s new guide is in regards to the points going through males (Image: Ken McKay/ITV/Shutterstock)

Caitlin Moran has adopted up her best-selling guide How To Be A Lady with What About Males? during which she investigates the pressures confronted by males, together with such excessive charges of suicide, jail sentences and faculty exclusion.

I agree with most of what she says in your interview together with her (Metro, Wed) and do suppose males ought to study from ladies’s rights campaigns and redefine their function within the fashionable world.

I believe a variety of males have been tricked into believing they’re already privileged and don’t have any points or difficulties.

I do suppose we’d like a males’s rights and points marketing campaign to dispel the parable that males have it so good.

One false impression Caitlin does appear to nonetheless imagine is that males don’t have anything to fret about when strolling the streets at evening.

I can say I’m a person and I keep away from being out late at evening if I can keep away from it. Being male doesn’t assure you’re secure from being a sufferer of an assault. Mr Bell, by way of e mail