Twitter Customers Bewildered by Costco’s ‘Mysterious Cake Field’ System

• Over the weekend, one Twitter person’s viral put up drew consideration to Costco’s cake-ordering system.
• You possibly can’t order a cake on-line. You need to write your request on a bit of paper and put it in a field.
• The person, Lucy Huber, wrote that Costco informed her: “for those who put it within the field, it will likely be there.”

You possibly can’t order a cake from Costco on-line, nor are you able to name Costco to order a cake.

As an alternative, you have to write your request on a bit of paper, bodily drop it right into a field on the Costco bakery, and hope your order is there on time and as requested. It’s a system that author and editor Lucy Huber pointed out in a tweet on Thursday and one which’s mystified individuals within the days that adopted.

“Ordered a cake from Costco and their system is from the 1800s,” Huber wrote within the Could 11 tweet. “You write what you need on a bit of paper & put it in a field then no one follows up and also you simply present up and hope they made it?”

As of Monday, the tweet had 19.5 million views and 237,000 likes.

In line with Huber, she tried calling Costco to substantiate the method, to which she mentioned they responded: “In the event you put it within the field, it will likely be there.”

Certainly, in response to Costco’s web site, you can not order a cake on-line. (You would possibly have the ability to fax a request to your native Costco bakery, however they’d must inform you whether or not they settle for faxes, Costco’s web site says). Costco didn’t instantly reply to Insider’s request for remark.

Costco’s “mysterious cake field” baffled some Twitter customers over the weekend, whereas others appeared to know the drill, assuring Huber that the cake will probably be there when she requested it.

Huber didn’t instantly reply to Insider’s request for remark, however in a follow-up tweet two days after she positioned the order, Huber mentioned the cake arrived as ordered.

Huber wrote that she embellished the sheet cake herself to fulfill her 3-year-old’s request: “a cake with an entire metropolis on it.”